Shipping/Freight Policy

Shipping you will get the total before you enter your credit card information. Unless that item is marked with a freight quote shipping link. If an order does not show the freight charge (and you have not received a freight quote) we will e-mail you with your total for your okay. We will not ship the order and we will not charged to your credit card unless we get an e-mail with your approval for any extra charges.

Shipping to Alaska or Hawaii is not included in the free ground freight, they have to ship by air. A price quote will be e-mailed to you on all shipments going to Alaska or Hawaii. We will not charge your credit card until we receive back a go ahead and ship reply.

Some Assembly Might be Required:
Some of the furniture products we sell might require some assemble, this does not cheapen the furniture in anyway that we sell. But makes them more affordable to the customer because of the saving on repacking and shipping cost. It you have any questions on a product if it requires assemble or not you can call us toll free at 866-372-7902 to find out, or e-mail us at info@uniquestylesolutions.com. The manufactures we deal with are very good about providing instructions and are able to be called if help is needed.

Large oversized Items will be shipped by a Freight Truck Service. 

Freight Companies are not required to deliver inside the home/Apt:
Freight quotes received form Unique Style Solutions, Inc. do not included freight truck lines to make deliveries inside the physical house. Freight quotes do not include the use of a lift gate truck, which could add some to the price if required. Free Freight and Freight quotes are considered curb side service. This also applies to free freight orders that are delivered by freight truck.

White Glove Service: At your request we can prepare a quote for a white glove delivery service for you, where your shipment will be brought into your house and setup for you, then the packaging will be taken away.

The only furniture on our web site that already includes the white glove service in the shown price is our Motorized Lift Cabinets, all other furniture will need a white glove shipping quote from us.

Important Notice:
Freight Truck Deliveries (Freight Companies like FedEx Freight, Yellow, Watkins, Southeastern, Roadway ect...): It is your responsibility to check shipments before you sign for the product. Once the product is signed for there is little we can do if the product is damaged. Even if the box is damaged but the contents appears okay, you should have the driver make a notation on the receivers sheet before you sign for it. Once the box is signed for the package is yours and without the notation there is little we can do. If you sign for it and the contents of your package is actually damaged you will have to file a claim with the freight company if there isn't any notation on the receivers sheet. Please keep the original packing for inspection. If the item is damaged inside of the packaging please refuses the order and we will send another order out to you. Please call us if a shipment has been refused. The freight company will give you a call when the delivery is in your area to setup a delivery time with you.

Oversized items are shipped by freight truck will not be figured into the final cost. On those item to large to go by UPS or FedEx there is a freight estimate link on that product. Please click on it add you zip code. We will then figure your shipping cost and e-mail the price back to you once you receive the quote if you like to you can then order that item online we will match you name to the shipping quote of you can put the quote in the "Special Instructions" box when you place your order.

UPS or FedEx Shipping Damages: Please open packages as soon as you receive them.
With any shipping damaged we must be notified promptly of any damage or defects returns@uniquestylesolutions.com (within 3 days of arrival of the package). We will need to know the exact nature of the shipping damage or defects. In some cases you might have to call the shipping company to initiate the pick up of the damaged product especially if you have signed for the package or if it was left at your door. We retain the right to have the defective or damaged part replaced at no extra cost to you. You must retain the original packing for inspection. 

Unique Style Solutions, Inc. reserve the right to either have a product considered damaged beyond repair and have the shipping company pick the product up, or to have replacement parts sent (like glass, shelves ect...). The replacement parts will be shipped at our expense by standard ground freight.

Remember, we only accept "defective" (Return Policy) unless and item is damaged by the shipper then we will replace that item per Unique Style Solutions, Inc. Return Policy. 

Fright Delivery Schedules:
All freight companies work a five day business delivery schedule. Freight companies don't generally delivery on the weekends (without extra cost). Shipping starts on the following day that order ships out. For example if a product ships FedEx three day on Tuesday it should be delivered on Friday. If the product ships on Wednesday it should be delivered on Monday. This example also applies to UPS and Freight Trucking companies.

Updated Pricing:
We try very hard to keep all of our pricing updated, in the event of a price change or a misprint on our web site you will be notified before your order is processed of the change.

Grace Manufacturing Wrought Iron Products
Grace wrought iron furnishings are custom made and ships in 3 - 6 weeks orders are not returnable. Orders canceled before the product ships will be refunded only 60% of the product cost. On Grace defective or damaged shipments the above policies apply.

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